Sunglass Chain

Please allow 3-5 business days for your order to be processed. Once shipped, orders should deliver within 3-7 business days.

For purchases made online: If you are not satisfied with your purchase, you have 10 business days from the date of delivery to email shop@illesteva.com and request a return authorization. Orders returned without a valid authorization may face a delay in processing and a refund may not be approved. Please note that the following items may not be returned:

• Any sale (discounted) items
• Prescriptions (Need your prescription redone? Write shop@illesteva.com for assistance)
• Any custom lenses (polarized lenses, tints, or mirrors sent to our lab)
• Items that are not returned in their original packaging and/or were used
• Items that were exchanged

For purchases made in-store: Undamaged and unused items in their original packaging with the price tag still attached may be exchanged for another item or store credit within 10 days of purchase.



Please note that we do not accept refunds of any kind for in-store purchases. Upon an exchange, the item will be final sale. All sales are final on prescription/lens services, discounted/sample sale items, and/or items that are worn out of store.

This item is exempt from our standard warranty.